Privacy Policy
Welcome to our Privacy Policy page. Protecting your personal information is of utmost importance to us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information when you visit and use our website.
What Data We Collect
We may collect and process the following types of data from you to provide and improve our services:
- Personal Identification Information: Such as your name, email address, phone number, and postal address when you contact us or register for services.
- Usage Data: Information on how you access and interact with our website, including IP address, browser type, pages visited, and time spent on the site.
- Cookies and Tracking Data: Small data files stored on your device to enhance your browsing experience (see Cookies section below).
- Communications: Any correspondence you send to us, including inquiries, feedback, or support requests.
How We Use Data
We use your data for the following purposes:
- To respond to your inquiries and provide customer support.
- To personalize and improve the content and functionality of our website.
- To send you important updates and information related to our services.
- To monitor and analyze website usage for security and performance purposes.
- To comply with legal obligations and enforce our terms and conditions.
Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings.
- Understand how you use our website for analytics and performance improvement.
- Ensure security and prevent fraudulent activity.
You can control or disable cookies through your browser settings; however, this may affect the functionality of some parts of our website.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We do not control these external sites and are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any third-party sites you visit.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Access to your information is limited to authorized personnel who are required to keep the data confidential.
User Rights
You have the following rights regarding your personal data:
- Access: You may request details of the personal data we hold about you.
- Correction: You can request correction of inaccurate or incomplete data.
- Deletion: You have the right to request the deletion of your personal data, subject to legal obligations.
- Restriction: You may request that we restrict the processing of your data in certain circumstances.
- Objection: You can object to the processing of your data based on legitimate interests.
- Data Portability: You have the right to receive your data in a structured, commonly used format.
To exercise any of these rights or for any inquiries about your personal data, please contact us using the details below.
Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
- Email: help@dokiwii.com
- Phone: +49 69 4810 2243
- Address: Mainuferweg 12, 60311 Frankfurt am Main, Germany
- Social/X: https://x.com/lufthansa
We reserve the right to update this Privacy Policy from time to time. The latest version will always be available on our website.